1. Do you have a large repository of articles (2000+)? With a large content source, it will sometimes take our platform a little bit longer to grab all your articles. Please allow for a few hours if you do not immediately see all of your articles.
2. The Performance dashboard and Recommendations dashboard are by default set to display articles published within the last 365 days, try changing the date filter to see if any missing articles appear.
3. If neither of the above works, our platform probably encountered some issues in trying to grab your content. This can be due to:
In these cases, you can try connecting an RSS feed of your content instead. Note: we will only grab what is displayed in your RSS feed. This means if your RSS feed is in summary mode, we will not be able to grab full articles; also if you limit your RSS feed to the latest 10 articles we will not be able to grab anything published prior. Please make sure your RSS feed is set up appropriately.
Alternatively, you can reach out to our support team at firstname.lastname@example.org and we'd be happy to help you resolve this issue.